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Hotel Guest Comments and Reviews


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Laurel Sandvik - Vancouver, British Columbia, Canada

We just spend 11 nights at the Riviera Caribe Maya and loved it!  We are so happy that we didn't do the all-inclusive resort.  We stayed in a Standard Plus room and were on the ground floor right off the pool.  The place was spotless and the pool was beautiful. Very cheap to add on to the continental breakfast (coffee and oj was excellent).  The staff were all friendly and helpful. I booked a tour through the front desk to Chichen Itza and thought it was excellent and good value. The beach was just a short walk (and it was a beatiful section of beach) and 5th Ave was just around the corner.  We really liked being at the quieter end of town also.  10th Ave kinda noisy but hardly any traffic between 11pm and 6 am.

Laurel Sandvik


Pete Snell - Victoria, British Columbia, Canada

We have just returned from Playa Del Carmen ( March 2006) and spent the last four nights at the Hotel Riviera Caribe Maya.We found the hotel to be clean, the staff very friendly and especially helpful in booking side trips; they were interested in comments post excursion so that they could help fix the problem with the tour operator's and advise other guests. The price was modest.  We would not hesitate to recommend this hotel to others. Kudo's to Betty and Gabby at the front desk for all of their good service. 
Happy and tanned from our March visit.


Pete,Claire,Lindsey and John


Marlene Broening - Prince George, British Columbia, Canada

My husband and I,my sister and brother and their respective spouses just came back from spending 7 nights and days at the Riviera Caribe Maya. We all so enjoyed ourselves!! We would definetely come back to stay again! You always wonder if a place will be as described on the internet and this place defintely was. The staff are great, the place is so very clean, our rooms were very nice and private. A FANTASTIC place for your Mexican vacation!

Thank you.

Marlene


Lori, Andy and Chloe Wise - San Luis Obispo, Ca

We spent 8 days here in July ( a few days before and a few days after hurricane Emily. The staff was so wonderful to us during this time, we felt like part of a family. Paula the owner, and Alfredo the manager along with ALL of the helpful staff members really went out of their way to take care of us during the hurricane..which only damaged some plant life. The hotel is solid concrete and was really a safe place to be. The hotel grounds were clean and pleasant. The pool was nice. The free internet was a real treat..The location on the quiet end of the main street was great. Nice restaurants..shops. The far end was too touristy for us. We really loved the gorgeous beach and beach club. Our five year old loved the kids pool at the beach club and my husband and I ate lunch on the patio while she swam. We would highly recommend this hotel.


Tim and Andrea - Kokomo, IN

We stayed here during Hurricane Emily and the staff took great care of the few guests that it had during the storm.  Alfredo was great!  He knew us right off the bat and was such a big help!  The rest of the staff was quite courteous, always saying hola, and keeping their great hotel in order. It was close to everything and very cozy. The beach club was awesome. I loved this place and if we're lucky to go back to Playa we'll definitely stay here again.  Thanks for a wonderful stay!


Graziella e Stefano - Roma , Italy

Abbiamo trascorso una splendida vacanza non solo per i luoghi  meravigliosi che abbiamo visto, ma anche per la vostra gentilezza e disponibilità che ci hanno fatto sentire a casa e tra amici. Grazie ancora di cuore per tutto!! Torneremo!!!
 
Graziella e Stefano


John and Lorraine Mersch - Miramar Beach, FL

We just spent an absolutely wonderful week at the Hotel Riviera Caribe Maya.  The hotel is beautiful and peaceful.  Everyone there is friendly and extremely helpful.  Thanks so much for a great vacation.  We will see you again soon.


Alessandra e Stefano - Velletri (Roma) 

Ciao a tutti , come state chi vi scrive sono alessandra e stefano per ringraziarvi della bella settimana trascorsa da voi il mese di dicembre; ci siamo sentiti come a casa, speriamo di poter tornare in Messico, in tal caso torneremo sicuramente a trovarvi.


Sandy Stuller - Fairbanks, Alaska

I spent a fantastic spring break with my two adult children with the Hotel Riviera Caribe Maya.  I cannot say enough about how wonderful the staff was, and Alfredo was exceptionally friendly and helpful!  The hotel is immaculate and a perfect sanctuary after a day on the beach and on the strip.  The location is fantastic and the beach club is supberb.  I would recommend this wonderful hotel to anyone and definitely will make return trips here.  Thanks to all of you who made our stay so wonderful!!!


Estelle - Brooklyn, New York

I just returned from my wonderful visit to the Riviera Caribe Maya and my heart is yearning to return like NOW!

I have been visiting Playa Del Carmen and surrounding area for over ten years and haved stayed at more expensive hotels and this is now my favorite.  So just as I return to Playa every chance I get - I can truly say I will be returning to this hotel.  I loved it!  It is perfectly located, clean, pretty, cozy and great showers to boot!

I have to add it was a pleasure to meet the "famous" Alfredo. 

As that other famous person said "I'll be back!


Dorothea and Alex - Philadelphia

OK, one more great review of this hotel. We just got back from a short trip to Playa Del Carmen and completely loved it. This hotel was wonderful...clean, quiet, friendly and conveniently located. Mamitas Beach Club was lively and cool and at the same time very relaxing. The cafe next to the lobby was cheap and good for breakfast. We are definitely going back and definitely staying at Hotel Riviera Caribe Maya. Thanks to the staff for everything.


Mattias and Gloria - Madrid, Spain

This is definately a great hotel! We had the pleasure to enjoy our honeymoon in PdC, and we had a great time. The hotel is clean, with service minded personnel, and has a relaxing atmosphere. Another of the good things is Mamita's Beach Club, a soft, quite place right on the beach with good service of drinks and food.

PdC is a great place and we will try to come back som day.


Damon Sacra and Mary-Catherine Boots-Sacra - Detroit

We want to thank you again for such a wonderful experience in Playa del Carmen.  It was  fantastic to begin our honeymoon at such a great location and hotel and certainly with such great personal attention, service and friendliness.  We have already suggested your hotel to other travellers we met during the rest of our vacation and will undoutedly stay there again the next time we visit Playa del Carmen.

Best,

Damon Sacra and Mary-Catherine Boots-Sacra


Angelo Calvino - Rome, Italy

To the kind attention of Mr. Alfonso

On behalf of my son Anthony Calvino and his fiancee Sabrina I would like to thank your management and all your staff for the professionality and services given them during their vacation in early september. I also want to express my gratitude for all you have done when "Ivan" was almost hiting you and I called their room every hour to know if flights were still cancelled... I will reccomend your hotel to all my future customers and also hope to see you personally soon.

Thanks again and best regards


Santiago - Cancun

As you can see, I am from Cancun. Everytime my girlfriend who lives in Mexico City comes to visit me we decide to go to Playa del Carmen. We have stayed at this hotel for about 4 times now. Always, yes always the hotel has been extremely clean. The staff has been so nice we feel like staying at a friend's house everytime we go. I try to recommend this hotel to all of my friends, this hotel is part of a perfect relaxing vacation. Thank you so much and hope to see you again very soon.


Luna Nina - Madison, Alabama

This hotel is extremely clean. The staff is friendly and most are bilingual. It is located within walking distance of 5th Avenue (tourist central) but not so close that there is noise from all of the bars, clubs, and restaurants. It is two blocks from Mamita's Beach Club which is a great place to spend the day on the beach. (Riviera will give you a coupon for a discount on chairs and umbrellas at the beach club.) The pool is clean and there are always nice shady places to relax out of the sun. The staff is very trustworthy. I have stayed there approximately 60 days through the last two years and have left cash, and valuables laying about my room and there has never been a problem.

(I know that is not smart anywhere but I am usually on the run to meet up with friends.) They mop and clean the room daily. The air conditioners are very cold and they have a fan on the ceiling that is so powerful that there is usually no need for air. It blows so hard that at night (I have to sleep with a fan) I get cold and the staff equips me with a winter blanket (as winter as they use in Mexico). As you can see I love this place. Of all the places I have tried I always check out of the places I book and end up staying at the Riviera Caribe Maya.


David - B.C. , Canada

We went to the Riviera Caribe Maya hotel 2 years ago, we found the place quiet and clean, the staff was so friendly and helpfull, the guy at the front desk, Miguel, helped us to plan every litlle detail on our vacation. This may will be our 5th trip to this hotel.


Mark Bush - Denver, Co

Riviera Caribe Maya is one of the most beautiful friendly Hotel that I ever known. straight contact with owners, personal atention, and the staff... wow is like to be at home!!!! consider ir if you want to visit Playa!!! Ow yes... I almost forgot... the beach Club... God... so beautiful with a jucie sea food restaurant.... camrones a la placha!!

Sincerly, Mark


Guest - Boulder, Colorado

I just got back from a wonderful week spent at the Hotel Riviera Caribe Maya in Playa Del Carmen. I chose this hotel initially on price, but I was very pleasantly surprised how nice the rooms were. I ended up in a beautiful suite with a dining room area, a large bedroom with a king size bed, ample storage space, a big bathroom complete with a large shower, Jacuzzi tub and even a bidet! Wow, what a setup. But the thing that really made this hotel special was the service. Two of the best hotel deskmen, Alfredo and Genaro, did everything possible to insure that my family and I were well taken care of. Both gentlemen were kind, considerate and extremely helpful. When you are in a strange land, it is very comforting to have friends to help you over the rough spots. I wish that hotels in the USA had such customer friendly workers.If I were to rate this hotel I could easily give it 9.5 out of 10 stars. If you visit this hotel, please do and say hi to the guys upfront for me.


Rebecca Landry - Lumberton, Texas

I enjoyed my stay so much last time with your hotel. I am heading your way again next friday. Alfredo and Genaro truly know how to make a vacation memorable with all their hospitality. The beach club, food and friendly staff surely make you want to return. I cant wait to see all of you next week. Highly suggested hotel for anyone that appreciates a small family like atmosphere. This is the one!


johansson thomas - Sweden

det är ett familjärt och trevligt hotell lugnt läge passar bra för barnfamiljer mycket trevlig personal rent och välskött hotell 5min till stranden jag vill tacka alberto och hans fru för två härliga veckor sänder en stor kram till alfredo och hans fru berta


Richard L.Bolton - Seattle, WA, USA

Dear Manager,

We thank you for your special atention to us, during our stays at your nice place. The staff is excellent and you have a lovely atmosphere at your hotel, I was with my wife in the suite 208, we´ll be back.

Richard B.


Luciano - Angiolina - Italia

Nel ringraziare la Vostra splendida ospitalità abbiamo ancora nel cuore e negli occhi le splendide località Maya a Voi vicine e visitate: Chichen Iza,Tolum; Co Ba e la spettacolare Palenque. Che nostalgia di quei colori e di quel mare così caldo e accogliente. Ancora grazie e a un presto arrivederci.


Davide e Antonella - Svizzera

Vacanze così si ricordano per un bel po'. In albergo ci siamo trovati benissimo, un posto tranquillo dove rilassarci dopo le lunghe giornate al sole e al mare dei caraibi. Ti dobbiamo ringraziare per gli ottimi riferimenti culinari, senza il tuo interessamento non avremmo mai assaggiato certi piatti. Visitare i luoghi Maya è stata una cosa affascinante!

Lo spettacolo al parco XCARET è una cosa sicuramente da vedere non si può raccontare.

C'è solo una cosa da fare!!! RITORNARE AL PIU' PRESTO. Un saluto a te Alberto, Nora e Marco e un ringraziamento al personale del tuo albergo, molto gentile.


Joe Shriver - Lansdale, PA

I adore your hotel. This place was fantastic. I will come again soon. Chris Stine was in love with the bell boy and tipped him well. Chich loved the food and will come back with us next time


Bresciani Osvaldo - Italia

Ringrazio moltissimo tutto lo staff dell'hotel Rivera Caribe Maya per aver trascorso delle vacanze meravigliose e sopratutto per la gentilezza e la disponibilitá dei proprietari Alberto ed Eleonora , i quali si prodigano per far si che i loro clienti siano completamente soddisfatti.

Dopo questa esperienza non andremo mai piú in villaggi turistici ed alberghi tutto incluso.

Grazie davvero.

Bresciani Osvaldo e famiglia.


Barbara and Doug Mongeon - Rolla, ND USA

Alberto,

We have always enjoyed our stays with you! The staff is friendy and makes us feel at home. We enjoy our braskfasts and the nice walk to the beach. You have a very relaxing atmosphere. Hope to see you again next year.

Barbara and Doug


Morandi Sergio - Cremona, Italia

Dopo sei volte ,in tre anni,che vengo a rigenerarmi da Voi,dovrei scrivere un libro di complimenti per i trattamenti che offrite a piene mani e con un entusiasmo a dir poco encomiabile.Se non ci foste,bisognerebbe inventarvi!!

Salutononi Sergio


Francesca - Roma,Italia

Sabbia bianca,sole caldo e il profumo del mare...l'incredibile contorno di una straordinaria serie di vacanze rese ancor piu' uniche dal calore del vostro hotel che e' ormai per me una seconda casa... Vorrei poter scrivere un commento super per ognuna delle tante volte che sono venuta lì da voi a Playa per testimoniare quale fantastica esperienza sia...ma credo che la mia migliore testimonianza sia proprio il continuare a tornare da voi!!!...e a questo proposito aggiungo:la MIA camera sarebbe disponibile per inizio luglio???

Ci vediamo al piu' presto,intanto vi tengo nel mio cuoricino e vi mando un abbraccio forte,con le braccine lunghe fino a laggiu'!

Franci Longhi


Antonella e Davide - Brescia, Italia

Vacanze cosi' si ricordano per un bel po'- in albergo ci siomo trovati benissimo, un posto tranquillo dove rilassarci dopo le lunghe giornate al sole e al mare dei caraibi.

Ti dobbiamo ringraziare per gli ottimi riferimenti culinari, senza il tuo interessamento non avremmo mai assagiato certi piatti; visitare i luoghi Maya è stata una cosa affascinante .

Lo spettacolo al parco XCARET è una cosa sicuramente da vedere non si puo'raccontare.

C'è solo una cosa da fare!!! RITORNARE AL PIU'PRESTO.

Un saluto a te Alberto a Nora e Marco, un ringraziamento al personale del tuo albergo,molto gentile.

Ciao da Antonella e Davide


Rolfe Sobolik - Colorado, USA

Dear Alberto,

Thank you for making the visit to Playa del Carmen so enjoyable.

This was the 5th year in a row to stay at your hotel and it keeps getting better! The service and ambiance is wonderdul.

Thank you, also, to Alfredo, Genaro and all of your friendly and helpful staff.

I will continue to highly recommend your hotel to others and look forward to the next visit.

With best wishes,
Rolfe Sobolik


Marti Carpenter - USA

Hello Alfredo!!!! : ) I just wanted to say how much I enjoyed my stay at the hotel. I will certainly pass on to my travel agent what a great hotel the Riviera Caribe Maya is! I hope to come again in December. : )

Marti


John Colins - USA

I want to thank all hotel riviera caribe maya,for giving me a nice vacation and made me feel like a family with all their good staff. I want to thank very special the people in the front desk(Genaro and Alfredo) that made my days easly helping me to plan my daily tours.

I want them to know that I´ll be back.

See you soon
John Colins


Hanny and Karel - Holland

Hello our dear friends,

We want to say to you that we never forget you and we had a great time in your hotel last june.

A big hug for all of you and we love you!

Hanny and Karel


Hakan Johansson - Holland, Sweden

Dear Alfredo and everybody at Hotel Riviera Maya,

I just want to send an e-mail and thank you for good service and a very enjoyable stay 27th of august -10th of september.

We had a great vacation/honeymoon in Playa and we are miss it already.

Hopefully we will get back soon.

With best regards from a cold and raining Sweden

Hakan Johansson


Mary Duquin - USA

Dear Alfredo:

Just wanted to let you know what a great time we had at the Riviera Caribe Maya for two weeks in our King Suite. We wanted to thank you and your staff for all your help and advise. We wanted to send send you all a postcard from Pittsburgh and just wanted to know if the address below is the full mailing address for the hotel or if we are missing some street address or numbers. Hope to hear from you soon.

Jack Patzer, Mary Duquin, Shaleah and Shaelyn


Andrea e Camilla - Italia

Ciao Alberto,

sono tornato ieri e sono già al lavoro!

Ti ringrazio dell'ospitalità , siamo stati veramente bene, magari torneremo a trovarvi.

Un caro saluto

Andrea e Camilla.


Claudio e Francesca - Italia

Buongiorno a tutto l'hotel Riviera Caribe Maya Sapete una cosa ?!??!? tutti voi e il Mexico ci mancate tantissimo.

Ci avete fatto sentire completamente a casa nostra, accerchiati da tanti nuovi amici con la cornice stupenda di quel paradiso chiamato Messico.

Abbiamo tanta voglia di ritornarci, stiamo già pensando e soprattutto sognando la nostra prossima vacanza!

- Un grazie di cuore alla nostra consulente di viaggi ... la gentilissima Sig.ra Eleonora, al figlio Marco ed al marito Alberto (grazie ancora per quel passaggio in auto al ristorante, abbiamo pranzato davvero bene e soprattutto all'aria condizionata eheheeh)

- Non dimenticherò mai, Alfredo ... persona davvero stupenda, con il quale abbiamo parlato moltissimo soprattutto per confrontare gli usi e i costumi Messicani con quelli Italiani. Portate a lui, per favore, un nostro caldo abbraccio, ricordandogli che vogliamo una foto, appena nascerà, della sua bambina.

- Un salutone anche a Gennaro, sempre gentilissimo ed a tutto lo staff di servizio!

Ricordando quei giorni con immenso piacere, cogliamo l'occasione per porgerVi un augurio di Buon Ferragosto.

Sperando di rivedervi

Claudio Bonà e Francesca Merola


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One of Playa del Carmen's most comfortable affordable modern hotels. Air conditioned large hotel rooms and hotel suites with television, cable TV, telephones, swimming pool, restaurant and more.

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Hotel Riviera Caribe Maya
Playa del Carmen, Mexico